Unrivalled After Sales Service
Competence and responsiveness are the watchwords of our business. Piller believe that product and service belong together, and the Piller name is synonymous with excellent after sales service. The best technology is only as good in the long term as the service that underpins it. For this purpose, a comprehensive network of qualified service staff is available – world-wide. The premium quality and technical maturity of every Piller product already guarantees a high degree of functional security, and together with quality maintenance, this further reduces any risk of possible breakdown.
Piller offers a comprehensive package of services tailored to your requirements:-
Piller’s customer service engineering team is highly qualified and trained on all products and services. As a combined total, field service teams have centuries of experience working on three generations of UPS system. Piller operates a ‘best of breed’ philosophy in all working practices and is believed to be market leaders in first time resolution of site problems.
Piller understands that malfunctions can also occur outside working hours, which is when competent help is needed quickly. For this reason an emergency call-out service is in operation. Service centres are strategically positioned in relation to Piller’s installed base for the best possible response time and familiarity with clients’ installations.